5 Benefits Of Automated Data Capture In The Freight Industry
When we talk about logistics automation, you could be talking about any number of different processes, from automating packing to replenishment. But in this case, we’re talking about one thing in particular – paperwork. Going all the way back to the definition of automation, freight and logistics automation is all about the reduction of manual data entry, and the improvements in data processing throughout every step of the freight journey. We’ve talked a fair bit about this in the past, so if you want to know more about what it is, you can read our blog post here. For today, we want to go over the 5 Benefits Of Automated Data Capture In The Freight Industry
Decrease Costly Errors
Logistics automation provides you with an easy and accurate way to manage data entry, without having to rely on someone do to it all manually. Content management software is designed to link all of your data together, run all data through a series of checks and assign it to the right places, so you will never have to worry about someone keying in the wrong data again. Data entry errors cost the freight and logistics industry millions every year in increased shipping costs, higher freight rates and time wasted to correct the problems.
Increased Customer Service
Have you ever asked yourself how much it costs for you to lose a customer? Customer service is one of the key components of freight services, so it’s important to keep your customers happy. Automated data capture and processing can make it easy for you to keep track of and provide relevant information to customers quickly. So you can offer things like real-time freight tracking, auto pick-up, proper insurance and freight accounting, empowering you and your customers with the knowledge of how much they will pay and where their delivery is at all times.
Access To Real Time Freight Data And Analysis
When you have access to real-time freight data and the ability to run reports, you are in a much better position to make better decisions for your customers and your business. For example, you might be looking through your data and find out through the data that 80% of the time you picked Carrier “A” because they were the least cost carrier, but you find out in the data that that carrier is late 20% of the time, which could create a reputation for you for bad customer service. Access to data like this could help you change to a new carrier, or make other decisions that improve your business effectiveness.
Automatically capturing data as it enters your business, and then cataloguing and storing it in an easy and intuitive way is the perfect tool to regain some organisational control over your business. You can see an overview of all information the business holds – whether on a customer, supplier or carrier – in one place, without having to worry if it’s up to date or not. Automatic data capture pulls in, tags and stores information, providing it to you in real time.
Scalability And Speed
With such powerful logistics automation features, you will never be held back by the number of hours in the day for manual data entry and retrieval tasks. With all data retrieved and collated automatically, the is no need for these time consuming and limiting tasks. Even as your company grows and ships more freight, automatic data capture allows you to easily input new users into the system and manage them easily. With automated data capture, your freight business instantly becomes flexible, scalable and fast.
Of course, these are just a few of the advantages of automated data capture and document automation for the freight and logistics industry. At Tipac, we specialise in bringing these benefits to freight and logistics companies across the UK. Our bespoke solutions are tailored to meet your precise needs, and support you in the growth of your business. For more information, just get in touch with us today.