T. 0843 289 1054

T. 0843 289 1054


Established in 2009, Virtuoso Partners is an award-winning supplier of intelligent, unique software solutions, such as content management automation providing a complete, end-to-end service backed up by a 24/7 Helpdesk and network monitoring service, underpinned by key business Service levels.

We have built simple software solutions developed by powerful global brands, backed by fully comprehensive support services. You can be confident that we understand the challenges faced by clients and we have the knowledge and expertise to provide the right solutions.

The innovative services and software we supply have been designed to create smooth running processes and cost reductions, enhancing both content management and document workflow. We effectively scale down document intensive processes and management overhead, identifying bottlenecks and inefficiencies and introducing time-saving, cost-reducing improvements with significant, immediate results.

Our Vision

Our vision is simple – to take the world’s leading workflow technologies and connect them with businesses who will benefit from highly efficient, cost-effective processes. Providing ongoing, world-class support, freeing up time for our clients to focus on what they do best.

  • We hate to see inefficiencies and strive to make business £s work harder – by reducing costs associated with process errors and waste, looking for clever ways of thinking and working
  • We believe technology can keep us stay ahead in business, by helping us to operate more efficiently and reduce our environmental impact
  • Quite simply technology takes the human emotion out of the decision making process to allow a process to get from A to B as efficiently as possible

Our Values

Virtuoso Partners core values form the foundations of our organisation and they are a promise to our suppliers, partners, customers and stakeholders. We’re passionate about:

  • Diligence – we will be sincere and straightforward in everything we do, consistently applying a thorough, systematic approach
  • Flexibility – undertaking every task with versatility and a responsive approach
  • Sustainability – we will carry out our activities in a sustainable way and help
    our suppliers, partners, customers and stakeholders to do the same
  • Integrity – our business is built on the principle of offering clear direction and
    first-class support to all involved, always striving to deliver excellence
  • Diversity – we will reflect the diversity of our suppliers, partners, customers and stakeholders, and all colleagues shall be valued and treated equally
  • Innovation – we introduce carefully chosen, leading edge systems and processes, ensuring our customers remain ahead of the game

Our Approach

  • Use the Best -We are independent, so we create solutions using cutting edge technology, choosing the best products for the job / to solve the problem
  • Integrated – Our Solutions are fully adaptable and can integrate into most existing systems without affecting them – reducing disruption to the business during set up by focusing solely on the efficiency gap being addressed.
  • Self Governing – Our strength is in developing solutions that are simple and require little or no intervention from us after implementation. We are highly involved at the start of a project to scope and support our clients through to implementation. Once internal training is completed, our solutions require low IT involvement.  Although of course we are available should our clients need us.
  • Guaranteed -For your peace of mind our solutions are also fully back by our manufacturers

Our Managing Director – Edd Nicklin

Edd qualified with a BA (Hons) degree in business with French 1998. He then went to work in the city to build his IT Experience at a number of UK corporate banks including UBS Warburg and Citibank as well as working in Australia for Salomon Smith Barney. Returning to university in 2001, he went on to complete a MA in Digital Media whilst starting his first company Future Reliance Ltd. In 2013 he successfully sold Future Reliance to a large PLC MSP.

Edd was a founding partner of Tipac back in 2010, but then took the business forward independently in 2015 to focus and further develop the partner channels in the business. Now in 2020, he has made the exciting decision to rebrand the company to Virtuoso Partners.

Edd is passionate about making a difference to business and about its impact on the environment and his goal is to grow Virtuoso Partnersac to further support and assist the channels in introducing automation and operational efficiencies through software and consultancy into medium to large organisations.